Calculate Net Promoter Score in Python The Net Promoter Score is obtained by asking your customers to rate, 0-10, how likely they would recommend your company or product to a friend or colleague. It’s pretty trivial to calculate (one reason why it’s so popular). Here’s my python implementation.
The Real Life Social Network is a great presentation by Paul Adams, UX Reseacher at Google, on the differences between online and offline social networks, and how those differences cause user confusion and even pain. One of the main reasons for this disconnect, he claims, is that online social networking sites tend to put all…
I’ve struggled to communicate exactly what a User Experience Designer does. User Experience is a relatively new field. It borrows a lot of techniques from various long-established disciplines, but I don’t think there is any strong consensus on what a User Experience professional does, how they interact with other established parts of an organization and…
ICWSM Paper Titles – Wordle Originally uploaded by fitzgeraldsteele This tag cloud was generated from all the paper titles that were presented at the ICWSM ’09 conference (http://www.icwsm.org). I don’t think anyone is surprised that ‘social’ is the major term.
ICWSM Liveblog – Wordle Originally uploaded by fitzgeraldsteele This tag cloud was generated from my liveblog of the ICWSM conference (https://fitzgeraldsteele.wordpress.com/tag/icwsm). I think it is interesting that people shows up as the biggest term here, where it hardly registers in the paper titles. Tagcloud generated by http://www.wordle.net
From Eric Florenzano… Rules: Implement a program that takes in a user’s name and their age, and prints hello to them once for every year that they have been alive. Post these rules, the source code for your solution, and the following list (with you included) on your blog. Bonus points if you implement it…
[UPDATE: I’ve decided to go with TextMate] I’m looking for a new Mac text editor, which will be primarily used for web coding (HTML, Python, PHP if they make me). I want an editor that simple when I need it to be simple, helps me complete routine/repetitive tasks more efficiently, and lets me script/customize when…
Ok…I’m starting a new blog. I needed a place to talk about some of my research/work thoughts. Facebook didn’t seem right. Neither did my home/personal/family blog. So here we are. Let’s get to it!
Fitzgerald Steele 