The User Experience of Public Restrooms and Websites

A couple days ago, I accidentally entered the women’s restroom at our local coffee shop.  The signage failure that led to this incident is a topic for another discussion.  But as soon as I walked into the ladies, something felt wrong.  Unconsciously, I noticed the lighting was really bright white.  I noticed it smelled kind of…

UX Designer/Developer Core Competencies

I’ve struggled to communicate exactly what a User Experience Designer does.  User Experience is a relatively new field.  It borrows a lot of techniques from various long-established disciplines, but I don’t think there is any strong consensus on what a User Experience professional does, how they interact with other established parts of an organization and…

Avoiding Bias in Agile UX

I enjoyed reading  Sway: The Irresitable Pull of Irrational Behavior (Amazon , nice review).  There are many cognitive biases that affect how we think.  The authors did a nice job of distilling the research on cognitive bias into an accessible popular science book.  The book made me think about how I approach web design and…

Tag SurveyMonkey URLs with custom value

I really wish I had seen this before I collected 500 survey responses about our ordering system WITHOUT being able to connect them to an order number.  It turns out you can pass a custom value into the URL of a SurveyMonkey survey: SurveyMonkey Help Center – Answers To customize them, create a unique ID…

Agile2009 Recap

I had planned liveblog the Agile2009 sessions I attended, but ran into a couple roadblocks*.  You can see the Agile2009 sessions I DID blog.  Also, Jackson Fox went ahead and wrote a great recap from a UX perspective.  It might be more interesting for me to talk about how well I accomplished my goals for…