Agile, Lean UX — What’s New is Old

I’ve been interested in recent twitters, posts, and presentations about the emerging and changing role of user experience.    Yet we’ve seen some resistance to the new terms or methodologies.  I’d like to suggest the current transition in the UX field is similar to revolutions in scientific fields.  Science historian Thomas Kuhn would say we’re in a period of crisis or revolution.…

Avoiding Bias in Agile UX

I enjoyed reading  Sway: The Irresitable Pull of Irrational Behavior (Amazon , nice review).  There are many cognitive biases that affect how we think.  The authors did a nice job of distilling the research on cognitive bias into an accessible popular science book.  The book made me think about how I approach web design and…

Agile2009 Recap

I had planned liveblog the Agile2009 sessions I attended, but ran into a couple roadblocks*.  You can see the Agile2009 sessions I DID blog.  Also, Jackson Fox went ahead and wrote a great recap from a UX perspective.  It might be more interesting for me to talk about how well I accomplished my goals for…

Pragmatic Personas

by Jeff Patton Pragmatic personas can be fast, based on user research, but can also draw on your own experiences (according to Don Norman) Identify User Types or Roles Different kinds of people are user types (student, professional) User Role describes the relationship a person has with your product (thing-doer, eg late night pizza buyer,…

User Stories

Mike Cohn – (slides) Software requirements are a communication problem; balance is critical.  If business side dominates, functionality and dates mandated with little regard for constraints.  If tech dominates, we make them speak technical jargon and we lose the business need, drivers. We cannot perfectly predict a software schedule. So…we make decisions based on the…

Mission Possible

This is the followon session to the previous Guerilla User Research session.  The theme here is taking the insights learned from User Research and turning them into actionable design.  The goal of this series of talks is to demo an application on Thursday this week. Communicate Design Personas Workflow Stories / Scenarios Task Analysis Grids…