Agile, Lean UX — What’s New is Old

I’ve been interested in recent twitters, posts, and presentations about the emerging and changing role of user experience.    Yet we’ve seen some resistance to the new terms or methodologies.  I’d like to suggest the current transition in the UX field is similar to revolutions in scientific fields.  Science historian Thomas Kuhn would say we’re in a period of crisis or revolution.…

Avoiding Bias in Agile UX

I enjoyed reading  Sway: The Irresitable Pull of Irrational Behavior (Amazon , nice review).  There are many cognitive biases that affect how we think.  The authors did a nice job of distilling the research on cognitive bias into an accessible popular science book.  The book made me think about how I approach web design and…

Agile2009 Recap

I had planned liveblog the Agile2009 sessions I attended, but ran into a couple roadblocks*.  You can see the Agile2009 sessions I DID blog.  Also, Jackson Fox went ahead and wrote a great recap from a UX perspective.  It might be more interesting for me to talk about how well I accomplished my goals for…

Promoting UX in Your Organization: What works?

A story on Userfocus today, Usability ROI: 2 measures that will justify any design change, recommends two techniques for convincing management to pursue user experience deliverables in their projects.  Both involve quantifying, in dollars, the value of the change.  For example, a redesign of our eCommerce site improves sales by 5%, which results in X…