It’s not scope creep…it’s scope discovery!

Today I got to work with a project team…product manager, project manager, developer, designer, content writer…outlining out the scope of the effort, sketching some possible solutions, writing up user stories. As we’re discussing possible features, the project manager says… Yeah…we’ve got a nickname for you…The Scope Creeper! – Project Manager I get that. If our…

Agile, Lean UX — What’s New is Old

I’ve been interested in recent twitters, posts, and presentations about the emerging and changing role of user experience.    Yet we’ve seen some resistance to the new terms or methodologies.  I’d like to suggest the current transition in the UX field is similar to revolutions in scientific fields.  Science historian Thomas Kuhn would say we’re in a period of crisis or revolution.…

Avoiding Bias in Agile UX

I enjoyed reading  Sway: The Irresitable Pull of Irrational Behavior (Amazon , nice review).  There are many cognitive biases that affect how we think.  The authors did a nice job of distilling the research on cognitive bias into an accessible popular science book.  The book made me think about how I approach web design and…